Reduce training time and costs
A virtual assistant can interact with line of business systems resulting in reduced employee training costs.
Software Robots
Why use software robots?
Companies use software robots, also known as robotic process automation (RPA), to enhance operational efficiency and productivity. These digital workers excel in executing repetitive, rule-based tasks accurately and consistently, reducing human errors and freeing up human resources for more strategic activities. RPA offers scalability, cost reduction, and compliance benefits, enabling organizations to adapt to changing workloads, cut labor costs, and maintain regulatory adherence. By leveraging RPA, companies can streamline processes, improve customer service, and gain a competitive edge in today’s dynamic business environment while enhancing employee job satisfaction through the elimination of mundane tasks.
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Overview
Companies initiate their software robot journey by first identifying tasks or processes suitable for automation, focusing on repetitive and rule-based activities that can yield significant efficiency gains. They then select an appropriate RPA tool or platform that aligns with their requirements and integrates well with existing systems. The development phase involves designing and configuring the bots to perform the identified tasks accurately and efficiently. After rigorous testing to ensure bot reliability, they are deployed into production, with ongoing monitoring and governance measures in place to track performance, maintain security, and adhere to compliance standards. This approach helps companies unlock the benefits of automation while ensuring the seamless operation of their software robots.
Results
30 minutes
time saved per request by allowing virtual assistant to retrieve data from system
100+
contracts created monthly by virtual assistants
1,000+
emails sent weekly by virtual assistants
15 minutes
time customer service saved by allowing virtual assistant to log into multiple systems
125K hours
time saved by building 60 robots in 30 days to streamline data extracts
350%
ROI in one year
Outcomes
Alleviate the burden of tedious, repetitive tasks
Automate repetitive tasks using virtual assistants to alleviate the burden from employees.
Increase employee productivity
Increase employee productivity by allowing virtual assistants to do non-value-added work.
Scaled automations without increased headcount
Scaling your virtual assistants to every employee will eliminate the need to increase headcount.
Faster time to value
By leveraging a low-code RPA platform, create virtual assistants in days or weeks versus months or years using other technology.
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Global lighting manufacturer automates manual order management process with robotic process automation (RPA).
$20K in annual manual data entry and monitoring savings
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Nationwide service provider improves procure to pay process by implementing robotic process automation (RPA) to automate invoicing.
5 to 3 reduced FTEs processing invoices
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Acquisition success story for idea to production process.
1 automated global business process
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Biotechnology company reduces payment processing time into SAP.
Reduced payment processing time into SAP from 30 to 2 days
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Industrial automation leader automates engineering to order process saving millions.
$1M+ saved per year by automating ETO process
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Work with our digital transformation advisors to identify what technology and professional services can be leveraged to solve your challenges.
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