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Mobilized Surgical Technologies Company Implements Data & Analytics, Driving Better Decisions

data & analytics

Overview

The mobilized surgical technologies company aims to improve patient health and healthcare by delivering innovative surgical technologies on demand. They were struggling with accurate, real-time data, lack of data visibility and tracking their on-demand services and equipment.  The organization realized to remain competitive, they needed to find a way to leverage their data & analytics intelligence to improve their business processes and make better and faster decisions.

Key Challenges

Running hundreds of SSRS reports that contained hundreds of report menu options was time consuming. The manual process including data dumps into pivot tables wasn’t sustainable. Their key challenges:  

SSRS Reports (422 total)

345 report menu options

Data dumps to pivot tables

Different stories being told

Results

The mobilized surgical technologies company decided to implement Qlik and a data strategy that focused on data-informed decision making. This data & analytics platform fit in their architecture design, had an intuitive user interface and enabled faster time-to-value with new development. The creation of multiple apps and sheets across sales (historical trends and forecasting), operations (geography analysis to increase asset utilization) and leadership teams resulted in streamlining their process and data. This resulted in empowering their teams to be more effective with their decision-making. 

There are multiple other applications on their roadmap including focusing more on operational metrics, HR metrics and training / certification analysis. The roadmap also includes continued business enablement through change management, additional training and application enhancements.  

100%

visibility into data

100%

reduction in manual reporting processing

100%

employee satisfaction

10-15%

reduction in customer churn

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