Process BI Accelerates Continuous Improvement Efforts

Overview

Kichler has made impressive continuous improvement strides to their internal productivity by automating processes with Winshuttle. However, the first questions that arise once an automated workflow platform is in place are:

“Have we gained visibility into our processes?”
“Are we using automation in the most efficient manner?”
“What can still be improved?”

Answering these executive questions is important and required to accelerate continuous improvement efforts.

Key Challenges

Kichler was struggling with traditional reporting. Reporting required manual extracts, older tools and approaches that resulted in stale information as soon as it was captured. Some of the challenges they encountered were:

Manual data extracts

Stale and inaccurate data

Time consuming reporting process

Results

The Kichler team already paid back the investment in Winshuttle and decided to add CPS Process BI to their toolbox. Within an hour of installation, interactive dashboards delivered real-time KPIs providing visibility into their business processes. The real-time KPIs helps Kichler achieve process optimization and workflow efficiency. Additionally, the data visibility and insights accelerates their continuous improvement efforts and decision-making.

Since CPS Process BI is configurable and customizable to their business needs, Kichler has automated many paper or manual intensive processes. They continue to measure and improve their processes resulting in faster time to market and a competitive advantage.

1 week 1 minute

reduced reporting time

100^%

accurate process and task data

100^%

decreased manual reporting effort

100^%

continuous improvement to business processes

“Measure it and you can improve it! With Process BI from CPS, you have pre-configured BI solutions allowing you to make sense of process and reporting bottlenecks without having to buy, build, license and customize reports.”

Rick Hawk

Executive Director-Business Process Innovation