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Biotechnology Company Automates Vendor Process to Streamline Procurement
Overview
The biotechnology company started reviewing their procurement processes to see where they could gain efficiency. As the organization continued to acquire companies, expand their footprint and hire employees, they realized their manual processes weren’t efficient or accurate. They contacted CPS to learn more about automating many of their tedious, manual processes which included working in Excel and emails.
Key Challenges
The biotechnology company did not have a process in place to manage all their data that spanned across multiple systems. They struggled to understand whether all employees had access to the same data and if the output was accurate. By using one Excel file, they encountered:
Overridden, inaccurate information
Lack of efficiency
Redundancy of 4,000 tasks tracked manually
Roadblocks due to lack of role-based information sharing processes
GxP compliance requirements were not being met
Results
The biotechnology company realized they needed to free up resources that were spending time on manual tracking, key punching, and other non-value-added work. They had several standalone applications that were all utilizing the same data but in a disconnected way causing significant system inefficiencies. This is where they partnered with CPS to bridge those applications and create a digital ecosystem.
The CPS experts were able to create an application that vastly improved their efficiency and optimized their vendor system. Due to the application, the biotech company team was able to free up resources to concentrate more on value-added work. The biotechnology company’s team was thrilled to see how we could link all the systems together, reduce their overhead and ensure data quality. The CPS team is continuing to work with the biotech company to concentrate on integrating their vendor data seamlessly into SAP.
25%
headcount saved by automating vendor management
100%
error-proofed system and data
100%
improved data quality
50%
reduced vendor processing time
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