Posted on 01/23/23 by Jodi Reimer
A global chemical leader required a streamlined way to request and process modifications to several specifications tables including Bill of Materials (BOMs), Certificate of Analysis (COA) and inspection plans. The request for changes would require appropriate approvals and defined workflows.
Key Challenges
Adolph, Sr. Manager Enterprise Master Data, and team were spending an inordinate amount of time manually processing requests. Not only was the current process time-consuming, it was prone to human-error. The challenges they faced included:
Updating BOMs, COAs and inspection plans manually
Utilizing a rudimentary approval/workflow enabled through SharePoint
Processing requests manually which was inefficient and required multiple people
Results
After an analysis into the global chemical company’s current system and process, CPS suggested migrating the process to Automate Evolve. With the enabled approval and workflow that matched the current organizational structure, the improvements were immediate. They now had the ability to mass update specification elements and eliminate a backlog of requests while increasing turnaround time.
Metrics
average change requests in queue
93%
reduction in change request wait times
decreased mass BOM request processing time
CPS was instrumental in helping us map our business process and build the workflow to match. Additionally, their creative approach in how to structure the request process helped make the transition from SharePoint to Automate Evolve fairly seamless.
Adolph
Sr. Manager, Enterprise Master Data
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